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- In case of emergency situations 112
  
  112 is Sweden's emergency number that you call when there is a risk to life, property, or the environment.
- In case of emergency situations 112 for speech and hearing impaired
  
  Do you have a speech or hearing impairment? If so, you can contact the emergency number 112 through the SMS112 service or the Swedish Post and Telecom Authority's relay services.
- Information number 113 13
  
  113 13 is Sweden's national information number for accidents and crises.
- In non-emergency police cases 114 14
  
  114 14 is the national police telephone number for non-emergency police matters.
- For medical advice 1177
  
  Have you or a family member become ill? Then you should call 1177 for medical advice.
- Support organizations and other important numbers
  
  Here you find important numbers and support organizations for when you need help and support.
- Important public announcements
  
  An important public announcement (VMA) is used during serious incidents and disruptions to societal functions.
- Educational material on 112
  
  Here you find educational material on the emergency number 112 for schools, children and young people, for the elderly and those learning Swedish.
- About the 112 app
  
  The 112 app offers security and support for those living temporarily or permanently in Sweden.
- Our important mission
  
  On behalf of the Swedish government, we are responsible for the emergency number 112 and play a key role in the country's crisis preparedness.
- Organisation
  
  Here you will find information about SOS Alarm’s organisation, our common functions and subsidiaries. Read more about Group Management and Board of Directors.
- Financial information and corporate governance
  
  SOS Alarm Sverige AB complies with the State’s ownership policy and its reporting principles.
- Patient safety, research and development
  
  Learn about SOS Alarm's patient safety work and links to research and development.
- FAQ
  
  Here we have compiled the most frequently asked questions that come to our Customer Service Centre.
- Contact us
  
  Here you will find contact information for SOS Alarm’s centres, customer centres, sales representatives and partners.

114 14 – the police phone number

114 14 is the national police number for non-urgent police matters.

Listen

About 114 14

The telephone number for the police

is 114 14.

When it is urgent, call 112.

If it is not urgent, call 114 14.

You can call 114 14 if:

- You want to report a crime

that has already happened.

- You want to tip off the police

about a crime.

- You need a passport.

- You need a permit.

- You want to know

the address of the police.

You want to know when the police

are open.

- You want to speak to a specific

person working at the police.

From abroad, call

0046 77 114 14 00

Read more at http://www.polisen.se/en.

How you contact the police

To contact the police, you should primarily use their website.

You can use the police’s e-services to report certain types of crime and submit information. There are also e-services for applying for various types of permits and for making an appointment to apply for a passport or national ID card.

When should I call 114 14?

If you cannot find the right e-service on polisen.se, call 114 14 for all matters that are not ongoing or recent crimes and incidents. You can call the number around the clock, every day of the year. In the case of ongoing and urgent crimes, you should always call 112 to alert the police.

What happens when I call 114 14?

When you call 114 14, you will be connected to a voice response system. You state your case and will be connected to the right person or service. The people who answer 114 14 speak Swedish or English. Remember to dial 114 14 only, without the area code. From abroad you call +46 77 114 14 00.

114 14 is not a freephone number. The call rate depends on the phone subscription you have.

What number do I call if I want to report a crime?

If you want to report an ongoing crime, you should always call 112. If it is not an urgent or ongoing situation, it is best to use the online form at polisen.se or you can call 114 14.

Read more about 112 and other important numbers

112

The emergency number 112 should be used in urgent situations where there is a risk to life, property, or the environment.
113 13

113 13 is Sweden's national information number. You can turn to this number to give and receive information about major accidents and crises.
1177

1177 is the number for medical advice. Call 1177 if you or a family member become ill and need to consult with a nurse.
116 000

116 000 is the EU-wide emergency number for reporting missing children.

Last updated 28 januari 2025