Patient safety

The systematic quality work is based on a certified management system according to ISO 9001:2015. The certification is proof that the organisation meets the requirements of the above-mentioned standard. The management system is based on the requirements of the National Board of Health and Welfare’s regulations for systematic improvement work SOSFS 2011:9.

Patient safety report

According to the Patient Safety Act SFS 2010:659, the healthcare provider must write a patient safety report. The idea of the patient safety report is to openly and clearly present strategies, goals and results of the work to improve patient safety. SOS Alarm is a healthcare provider with operations at 15 centres from Luleå in the north to Malmö in the south. Our patient safety report aims to provide a of our work with patient safety as part of the systematic quality work.

Latest Patient safety report (in Swedish) 

Lex Maria

The primary purpose of a notification under Lex Maria is to establish an objective investigation into the cause of a serious injury or risk of serious injury that has occurred, thereby preventing similar events from occurring in the future.

Another aim is that the patient (or his/her family/relatives) concerned should, as far as possible, gain clarity through the investigation as to what actually happened.

Each healthcare provider is responsible for identifying and investigating deviations. If the investigation reveals that there is a significant patient safety risk, a notification under Lex Maria must be made to the Health and Social Care Inspectorate (IVO). The investigation includes an analysis of the course of events and causes, as well as proposals for action.

More information is available on the website of the Health and Social Care Inspectorate