Customer centre

Please note that we cannot handle emergency calls to 112 through our website or via email. Always call 112 in an emergency.

Under frequently asked questions and answers you will find answers to the most common questions we receive from our customers and partners. If you cannot find the answer to your questions there, you can always get in touch with us. 

Manage many things yourself on My Pages

You who are a customer, installer or service company most conveniently manage your matters on My Pages. Here you can for example fill in order documentation, update contact details, submit matters and block alarm transmitters yourself to for example carry out test alarms.  

• Log in to My pages. 
• Do you lack login credentials? Register for My pages.  

Public sector (For municipalities, municipal companies, rescue services, county administrative boards and regions)

Team North (Norrbotten, Västerbotten, Jämtland, Västernorrland, Dalarna and Gävleborg)
Phone: 0771-505 600

Team Central(Värmland, Västmanland, Uppsala, Stockholm, Örebro, Södermanland, Östergötland and Gotland, excluding the region)
Phone: 0771-505 800 

Team Syd (Västra Götaland, Jönköping, Kalmar, Kronoberg, Halland, Blekinge, Skåne)
Phone: 0771-505 700 

For private companies, private individuals (as customers), resellers and installers

Team Central phone
Phone: 0771-505  100