What is real-time text (RTT)?

In 2027 a new EU directive will come into force aimed at improving accessibility for people with disabilities. The directive places requirements on products and services to be more inclusive, meaning that companies and organisations must adapt their solutions to meet these requirements.

Real-time text (RTT) is part of the EU directive that aims to increase accessibility to the national emergency service at SOS Alarm.

This means that from a smartphone you should be able to call 112 like a regular call, but where you activate text in real time to be able to chat with a 112 operator at SOS Alarm. This is done in real time, character by character.