What does 112 need to know in case of a traffic accident?
Answer:
The 112 operator will ask you questions about what has happened and where the incident is. You will also be asked what phone number you are calling from and who you are. The 112 operator will ask further questions and also give you advice, depending on the situation.
It is important to note that the questions asked do not delay help. During the interview, other alarm operators are connected to the call and listen in while dispatching resources while the 112 call is ongoing.
Other questions in the category Traffic accident
If you are involved in a traffic accident where you can assume there are personal injuries, risk of fire or that fuel is leaking, you should call 112. If on the other hand it is only minor vehicle damage, it is usually a matter for the insurance company. If you want to report it to the police, for example because you and the driver of the other vehicle cannot agree, you should call the police's non-emergency number 114 14.
If you witness a traffic accident where you can assume there are personal injuries, risk of fire or that fuel is leaking, you should call 112. Stay at the scene and help with life-saving or caring measures if needed, or with warning other road users.
Anyone who sees a traffic accident where it can be assumed that someone has been injured should call the emergency number 112. Preferably stop at the accident scene so that you can both provide good information to 112 and help out if needed.
If you can assume that the traffic accident has involved personal injuries, risk of fire or fuel leakage, you should call 112.
