Change details, place an order and manage alarm transmitters

As a customer and owner of the alarm object, you disable the alarm yourself on My Pages. Remember to enter the desired end time.

A temporary change is ordered by an authorized person at the company by filling in a request via the form below.

Permanent change of contact details or authorized persons

In My Pages you can fill in an action form with new contact persons, security companies, authorized persons etc. by searching for the relevant alarm object and clicking Change actions.

Temporary change of contact details or authorized persons

If you want to change individual details for a limited period (for example during vacation or illness) you create a case on My pages and the Customer Center will assist you.

Please note that the above changes will not take effect until you have received confirmation from the Customer Center that the changes have been registered and the case has been closed.

Only an authorized person can change the password, authorization code or authorized person by submitting a case via My Pages.

If you are an installer you need to be on your company's authorization list.

An authorized person can create a case via My Pages.

• For customers: The change must be made by an A-authorized person at the company.
• For installers: To make the change you need to be on your company's authorization list.

If you need to make changes to your on-call list, you can contact us at kundcenter@sosalarm.se. You should include the following information in the email:

• Name
• Email
• Phone number
• Attach on-call list

We will get back to you as soon as possible.

If you need additional telephone answering service beyond what is agreed, fill in the attached form and we will help you as soon as possible.