We collaborate with the rescue service and charge this on their behalf. Your local rescue service can provide you with more information. Contact details can be found on the invoice.
It means that you have had more alarm events than those included in your contract. The alarm events that occur beyond the agreed level are invoiced in arrears, the year after the events have taken place.
If you need a copy of an invoice, you can create a case by filling in the form and we will get back to you as soon as possible.
If you have questions regarding your invoice, contact us by filling in the form and we will get back to you as soon as we can. Please remember to describe your question as thoroughly as possible.
We invoice you in accordance with what is stated in your contract. If you are unsure about which services you have with us, you can review your contract in the first instance. If you do not have the contract available, you can order a copy by filling in the form.
According to the Swedish Tax Agency, value added tax (VAT) is to be paid on the fees that the rescue service charges for automatic alarm handling, such as unnecessary false alarms. Read more on the Swedish Tax Agency website.
