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Emergency number 112
Our important mission
FAQ
About the 112 app

- In case of emergency situations 112
  
  112 is Sweden's emergency number that you call when there is a risk to life, property, or the environment.
- In case of emergency situations 112 for speech and hearing impaired
  
  Do you have a speech or hearing impairment? If so, you can contact the emergency number 112 through the SMS112 service or the Swedish Post and Telecom Authority's relay services.
- Information number 113 13
  
  113 13 is Sweden's national information number for accidents and crises.
- In non-emergency police cases 114 14
  
  114 14 is the national police telephone number for non-emergency police matters.
- For medical advice 1177
  
  Have you or a family member become ill? Then you should call 1177 for medical advice.
- Support organizations and other important numbers
  
  Here you find important numbers and support organizations for when you need help and support.
- Important public announcements
  
  An important public announcement (VMA) is used during serious incidents and disruptions to societal functions.
- Educational material on 112
  
  Here you find educational material on the emergency number 112 for schools, children and young people, for the elderly and those learning Swedish.
- About the 112 app
  
  The 112 app offers security and support for those living temporarily or permanently in Sweden.
- Our important mission
  
  On behalf of the Swedish government, we are responsible for the emergency number 112 and play a key role in the country's crisis preparedness.
- Organisation
  
  Here you will find information about SOS Alarm’s organisation, our common functions and subsidiaries. Read more about Group Management and Board of Directors.
- Financial information and corporate governance
  
  SOS Alarm Sverige AB complies with the State’s ownership policy and its reporting principles.
- Patient safety, research and development
  
  Learn about SOS Alarm's patient safety work and links to research and development.
- Contact us
  
  Here you’ll find all our contact information in one place. Select the category that best matches your needs, and we’ll guide you further.
- Frequently asked questions
  
  Here we have compiled the most frequently asked questions that come to our Customer Service Centre.
- Career
  
  Are you interested in working for SOS Alarm? Here you find important information on what we look for and current job openings.

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Frequently asked questions and answers
How do I register a new transmitter?

Updates to alarms and transmitters

How do I register a new transmitter?

Answer:

You as an installer fill in an order form via My Pages.

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Other questions in the category Updates to alarms and transmitters

As an installer you fill in an order form via My Pages.

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As an installer you fill in an order form via My Pages.

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If you are planning to carry out work on a customer's premises you can disable an alarm function or the entire alarm transmitter for a maximum of 12 hours via My Pages. You need to be a registered My Pages user with BankID and have approval from your customer. If the customer is not yet active on My Pages and has not made a choice regarding service company, you can gain access to the alarm transmitter by searching for its complete alarm transmitter number.

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If you as an installer are going to remove an existing alarm transmitter without replacing it with a new one, you create a case in My Pages.

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Last updated 20 maj 2026

Our vision is to create a safer Sweden for everyone.

Important numbers

112
113 13
114 14
1177
116 000
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